No Wrong Door (NWD) is what we are calling the adult community mental health transformation programme across Hampshire, Southampton, Isle of Wight, and Portsmouth.

Community means the geographical space in which people live and can include ethnicity, gender, occupation, or interests which can be important sources of support.

No Wrong Door Infographic.png

The NWD model recognises that mental health is also affected by quality of housing, employment, family and personal contacts, leisure and cultural activities, technological solutions, and other community resources such as green spaces. Mental health services will work together with the community to ensure that care can be provided locally, and that support can be received in several settings for multiple aspects of a person’s life.

We are also working to dissolve barriers between primary and secondary care, mental health and physical health, and health and social care, to deliver integrated, personalised, place based and well-coordinated care.

Who are the involved partners?

  • Southampton City Council 
  • Hampshire County Council 
  • Solent NHS Trust
  • Andover MIND 
  • Hampshire and Isle of Wight Integrated Care Board
  • Solent MIND 
  • Southern Health NHS Foundation Trust
  • Isle of Wight NHS Trust
  • South Central Ambulance Service 
  • Havant and East Hampshire MIND
  • Isle of Wight Council 
  • Portsmouth City Council  

*And many more.

We are keen to involve the opinions of people with lived experience of using mental health services in these areas. We have a co-production group who meet monthly to help us shape the decisions we are making concerning issues which are most important to you. Drop us a message if you would like to be involved in this group.

What is coming up next?

What has your experience been of mental health services in Hampshire, Southampton, Isle of Wight, or Portsmouth? We are trying to understand people’s experiences which will help us design what the new, transformed services should look like. Keep an eye out for surveys and invitations to engagement events in your local area.


No Wrong Door Away Day - Wednesday 6 March 2024 

All presentations/slides:


No Wrong Door/ICB Trauma Informed Care event on Monday 6 November 2023

All Delegate Presentations:



Promoting Organisations and Programmes being funded by the No Wrong Door Advancing Mental Health Equalities Grant Scheme - Please find full information in this powerpoint presentation.

Training details coming soon.

Non-Clinical Managerial and Administration

Service and Quality Manager 

Allied Health Professionals

Art Therapist/Art Psychotherapist
Dietitian (mental health)
Drama Therapist
Music Therapist
Occupational Therapist (OT)
Speech & Language Therapist (SALT)

Clinical Support Roles

Access co-ordinator
Assistant Practitioner
Clinical Support Workers
Health Care Assistant
Trainee Nurse Associate
Trainee Assistant Practitioner
Physical Health Support Worker
Occupational Therapy Assistant
Mental Health Support Worker
Clinical Recovery Practitioner
Support Time and Recovery Worker
Mental Health Support Worker
SMI Physical Health Support Worker


Physician Associate (PA)

Multi-Professional Roles

Advanced Practitioner
(Multi-Professional) Approved Clinician / Responsible Clinician (MPAC)
Approved Mental Health Practitioner (AMHP)
Mental Health Practitioner (ARRS)

Non-Clinical Support Roles (can work within VCSE and/or alongside clinical services)

Advanced Lived Experience Practitioner
Employment Specialist (also IPS)
General Advocate
Independent Mental Health Advocate (IMHA)
Mental Health Triage Worker (non-clinical role)
Peer Development Manager
Primary Care Peer Support Worker (Havant & East Hants Mind)
Primary Care Peer Support Worker (Solent Mind)
Primary Care Wellbeing Advisor (Havant & East Hants Mind)
Primary Care Wellbeing Advisor (Solent Mind)
Wellbeing Co-ordinator / Recovery Navigator / Mental Health Navigator (non-clinical roles)


Mental Health Nurse
Mental Health Nursing Associate

Other Health and Social Care Registered Roles

Mental Health Pharmacist
Mental Health Pharmacy Technician
Mental Health Social Worker (MHSW)

Psychological Professions - Practitioners

Mental Health and Wellbeing Practitioner (MHWP)

Psychological Professions - Therapists

Adult Psychotherapist
Cognitive Behavioural Therapist
Family and Systemic Psychotherapist

Psychological Professions - Psychologists

Assistant Psychologist
Clinical Associate in Psychology (CAP)
Clinical Psychologist
Counselling Psychologist
Health Psychologist






If you’re interested in working with us, visit NHS Jobs. You can filter using your geographical location, and/or community mental health.

If you're interested in working with our local Voluntary, Community or Social Enterprise (VCSE) associated organisations, visit one of the local Mind pages:


Andover Mind

We are Andover Mind and we are here to make sure nobody with a mental health problem has to face it alone. Our charity is committed to increasing awareness of mental health, challenging discrimination and breaking down the stigma of mental illness, providing accessible services, and a supportive environment for anyone in need of our help.

Andover Mind wellbeing centres provide free 1:1 support, group activities and paid for counselling, whilst our practitioners and peer support workers deliver free services in the community via the primary care network, covering a geographical region across mid and north Hampshire.

We offer a compassionate and client-centred approach, through a range of services and resources designed to empower adults in their mental health journey, with a focus on building resilience and improving wellbeing, as well as supporting unpaid adult carers and providing advice to those living with dementia, and their relatives. For young people, our Be You service provides support, signposting and advice to 11–17-year-olds through twice weekly drop-in sessions.

For those experiencing a mental health crisis out-of-hours, our Safe Haven in Basingstoke is open 365 days a year from 6pm-10pm providing a safe space for de-escalation, with no appointment needed for walk-ins, by telephone, and virtually via our website.


​​Havant and East Hants Mind:

Welcome to Havant and East Hants Mind. We provide services for residents of Havant, East Hampshire and Hampshire. Havant and East Hants Mind work to promote good mental health within our locality. We seek to support and empower people to lead a full life as part of their local community.

To achieve these aims Mind:

  • Promotes mental wellbeing within our community.
  • Works with mental health service users to promote recovery and to increase their influence over their own lives.
  • Challenges discrimination and promote social inclusion.
  • Works in partnership with other organisations
  • Campaigns and raises funds.
  • Involves service users with all aspects of our work.

Visit our website.


Solent Mind:

Welcome to Solent Mind. For better mental health in Hampshire across Eastleigh, Fareham, Gosport, The New Forest, Portsmouth, Southampton, Winchester and the Isle of Wight.  We’re here to make sure that anyone with a mental health problem has somewhere to turn to for advice and support. Perceptions of mental health are changing fast – and Solent Mind is changing along with it. There’s never been a more exciting time to join us.

Visit our website


If you have any questions or would like to get involved, send us an email on:

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