The winter is a challenging period for NHS patients and staff as the cold weather brings an increase in seasonal illness, and heightened risks for the most vulnerable in our community.
As part of the It Takes a Team campaign, NHS Hampshire and Isle of Wight is highlighting the growing role of pharmacists and pharmacy technicians working alongside GPs and other health professionals supporting patients in the community.
Community pharmacy teams are playing a vital role in helping people access quick and convenient healthcare through the Pharmacy First scheme. Over 10,000 patients each month are using the Pharmacy First scheme as their first point of contact for advice and treatment across the region. This initiative allows pharmacists to provide expert advice on managing common conditions and, where appropriate, supply prescription-only medicines (including antibiotics and antivirals) without the need for a GP appointment or prescription.
Conditions covered by the scheme include:
- Earache (1 to 17 years)
- Impetigo (1 year and over)
- Infected insect bites (1 year and over)
- Sinusitis (12 years and over)
- Shingles (18 years and over)
- Sore throat (5 years and over)
- Uncomplicated urinary tract infections (UTIs) (Women aged 16–64 years)
Neil Hardy, Chief Pharmacist at NHS Hampshire and Isle of Wight, said: “Our pharmacists are highly trained professionals who are always on hand to offer expert advice and treatment when patients walk in. Community pharmacies also provide a range of additional services, including free blood pressure checks for those over 40, free contraceptives following a consultation, and support for patients referred by their GP or NHS 111. It’s hugely rewarding to see how these services are making a real difference for patients and helping relieve pressure on the wider NHS.”
Pharmacies are easily accessible within local communities which means many patients can receive support quickly and close to home, while GPs can focus on more complex needs.
Latest figures show almost all contractors (99%) have signed up to provide the pharmacy first service, and more than eight in ten are already meeting the target of activity levels.
James Roach, Director of Primary Care and Local Care at NHS Hampshire and Isle of Wight, said: "These figures demonstrate the vital contribution community pharmacies are making to patient care and the sustainability of primary care services. With pharmacies firmly embedded in our local communities and high streets, we remain committed to developing and expanding this model as part of a modern, integrated primary care system.”