NHS Hampshire and Isle of Wight has moved out of the Critical Incident declared during the recent period of extreme heat, but health and care services remain under pressure as they recover from the significant challenges caused by the red heat-health alert.
The extreme heat led to additional pressure on services, including increased demand, challenges affecting buildings and infrastructure, and higher levels of people needing care.
While the immediate impact of the heatwave has eased, services remain busy as teams continue to manage recovery, respond to ongoing demand and support people affected by the extreme weather. Health and care partners are also continuing to focus on preventative work with our local communities to help people stay well and reduce avoidable pressure on services.
Dr Lara Alloway, Chief Medical Officer for NHS Hampshire and Isle of Wight, said: “As we move out of the Critical Incident, our teams continue to be here for people who need care and support. We know services remain busy as we recover from the pressures of the hot weather, and we are grateful for everyone’s patience and understanding.
"We know there is more hot weather forecast, so I would remind people again that small steps can make a big difference - keeping hydrated, staying as cool as possible, checking in on family, friends and neighbours, and seeking advice if you are worried about your own health or someone else’s.
"Please continue to use NHS services when you need them, choosing the option that is right for your situation. By looking after ourselves and each other, we can help make sure those who need urgent care are able to access it.
"I would also like to thank our incredible NHS staff, ambulance crews, care teams and partners across Hampshire and the Isle of Wight. They have worked in challenging conditions to support people, keep services running and provide safe, compassionate care."
People are encouraged to continue taking steps to stay well during hot weather:
- Stay hydrated – drink plenty of fluids regularly and avoid waiting until you feel thirsty.
- Keep cool – stay indoors or in shaded areas where possible, especially during the hottest parts of the day.
- Protect yourself from the sun – wear loose, light-coloured clothing, use sunscreen, wear a hat and take breaks from direct sunlight.
- Plan ahead – avoid unnecessary travel or strenuous activity during hotter periods.
- Check on others – particularly older people, babies and young children, people with long-term health conditions, and anyone who may need additional support.
- Store medicines safely – some medicines can be affected by heat; speak to your pharmacist or healthcare professional if you are unsure.
Your NHS remains open and available to help. Please choose the service most appropriate for your needs:
- Contact your GP practice for ongoing health concerns or advice about existing conditions.
- Speak to your local pharmacist for advice on minor illnesses, medicines and staying well.
- Visit NHS 111 online or call 111 for urgent health advice.
- Use Urgent Treatment Centres for urgent but non-life-threatening illnesses and injuries. UTCs across the region are available in Andover, Gosport, Lymington, Petersfield, Portsmouth, Southampton and on the Isle of Wight.
- Call 999 in a life-threatening emergency.
Health and care partners will continue to monitor demand closely and work together to support residents as services return to normal levels following the period of extreme heat.
