26 February 2026

Residents across Hampshire and the Isle of Wight are being encouraged to share their experiences of using local community pharmacies for common health issues.

So far this winter, between October 2025 and January 2026, around 40,000 people across Hampshire and the Isle of Wight have used the Pharmacy First service for advice and treatment.

Community pharmacists are highly trained healthcare professionals who can provide expert advice and treatment for a range of minor illnesses, from coughs and colds to insect bites and minor skin issues. They offer prescription medication for seven common conditions, without the need to see a GP. 

NHS Hampshire and Isle of Wight is now inviting residents to complete a short survey about how they use their local pharmacy for minor illnesses to help shape how local pharmacy services work.

Neil Hardy, Chief Pharmacist at NHS Hampshire and Isle of Wight, said: “Community pharmacies play a vital role in providing accessible care close to home. To help strengthen and improve these services further, we are inviting residents to complete a short online survey about how they use their local pharmacy for minor illnesses and their awareness of the advice and treatments available.

The survey will only take a few minutes online and will directly inform future improvements to pharmacy services across Hampshire and the Isle of Wight.”

Around 10,000 patients each month are choosing Pharmacy First as their first point of contact for advice and treatment, helping to ease pressure on GP practices and urgent care services.

James Roach, Director of Primary Care and Local Care at NHS Hampshire and Isle of Wight, said: “Community pharmacies are the most accessible part of our NHS and remain at the heart of local communities and the high street. We are committed to evolving this model as part of a modern, integrated Primary Care system that makes it easier for people to get the right care, in the right place, at the right time.”

Residents can take the survey here: Pharmacy First Service Survey

To find your nearest pharmacy, visit: Find a pharmacy - NHS

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